How long will it take for my letter to arrive?

The delivery time for documents will vary on a number of factors and sadly that means we can not provide a precise timeframe for the delivery of letters. In all the locations we operate we utilise the local postal service. So, for example, if you send a letter via our Australian Point of Presence, we will use Australia Post and the delivery times are therefore based on those available from Australia Post.

If you wish to obtain an estimate of the delivery time, please take a look at the website for the postal operator in the country you selected your mail be sent from. The websites are as follows:

Country Link
Australia https://auspost.com.au/parcels-mail/delivery-times.html
Austria https://www.post.at/en/track_trace.php?language=en
Bangladesh http://www.bangladeshpost.gov.bd/
Botswana http://www.botspost.co.bw/
Brazil http://www.correios.com.br/english
Canada https://www.canadapost.ca/cpo/mc/personal/ratesprices/default.jsf
Egypt http://egyptpost.org/en/
France http://www.laposte.fr/particulier
Germany http://www.deutschepost.de/de.html
Hong Kong http://www.hongkongpost.hk/eng/index.htm
India http://www.indiapost.gov.in/#
Ireland http://www.anpost.ie/AnPost/
Italy http://www.posteitaliane.post/english/index.shtml
Malaysia http://www.pos.com.my/pos/homepage.aspx
Netherlands http://www.postnl.post/
New Zealand https://www.nzpost.co.nz/
Philippines https://www.phlpost.gov.ph/
Poland http://postandparcel.info/
Portugal http://www.ctt.pt/home/index.html
Romania http://www.posta-romana.ro/en/posta-romana.html
Singapore http://www.singpost.com/
South Africa http://www.postoffice.co.za/
Spain http://www.correos.es/ss/Satellite/site/pagina-inicio/info
Switzerland https://www.post.ch/en/
Ukraine http://www.ukrposhta.com/www/upost_en.nsf
United Kingdom http://www.royalmail.com/personal/international-delivery/international-standard
United States https://www.usps.com/

There are many factors that can ultimately impact on the delivery time for a letter many of which are outside our control (incorrect addressing, weather, local conditions,strikes etc) so the timeframe quoted on these websites should be treated as an estimate only.

Please note we do not offer a tracking service on our letters unless specifically requested for which a higher charge is made.

Was this answer helpful?

 Print this Article

Also Read

What support is available to Docsaway customers?

We are happy to answer any questions relating to the use of Docsaway. Simply raise a support...

Do you send registered mail?

Yes, we currently have one location that sends 'Signed For' mail worldwide. To find out more...

Are my credit card details safe?

Yes. Docsaway uses Stripe, a US based payment processor for all credit card transactions. Your...

My recipients country is not listed?

Docsaway has representation in many countries around the world. If we do not have representation...

Am I notified if a letter is returned?

If a letter is returned to a Docsaway mailing location because it can not be delivered, we will...